Training & Education

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Community services to benefit under training changes

A trial project has been approved by the Department of Training and Workforce Development in which the minimum hours for selected part-time community services traineeships be reduced from 20 to 15 hours per week.

This two year pilot project will ensure more part-time staff in the aged, disability  and community care sectors will be eligible for traineeships. The long sought reduction is the result of a joint initiative by National Disability Services, Aged and Community Services WA, CommunityWest  and the Community Services, Health and Education Training Council.

The trial project is limited to the following six traineeships:

  • Aged Care Work (level 3)
  • Aged Care Work (level 4)
  • Disability Services (level 3)
  • Disability Services (level 4)
  • Home & Community Care (level 3)

The official breakfast launch was held on Friday, 12 February 2010, hosted by Nulsen Disability Services at their Cannington facility. The launch heralded the start of the trial project that is expected to lead to a big increase in the numbers of enrolments for traineeships in these sectors.

To mark the new opportunities, traineeship contracts were signed on the day for Nulsen staff who will now be eligible for a part-time traineeship.

CCI Apprenticeship Solutions account manager Anna Cobbold said she believed the change would have a big impact on the number of traineeships undertaken in the next couple of years, giving flexibility much needed by the community health sector.

The traineeships will provide access to benefits such as work based training and assessment, improvements in staff retention, and increase in numbers of workforce with the appropriate qualifications, training contracts and Australian Government incentives and funding to the RTO for training delivery.

Contact your CCI Apprenticeship Solutions account manager or call 1800 224 224 to find out how traineeships can help support your business.

By Jessica Gabriel
CCI Apprenticeship Solutions
Client Support Officer

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Community services to benefit under training changes

A trial project has been approved by the Department of Training and Workforce Development in which the minimum hours for selected part-time community services traineeships be reduced from 20 to 15 hours per week.

This two year pilot project will ensure more part-time staff in the aged, disability  and community care sectors will be eligible for traineeships. The long sought reduction is the result of a joint initiative by National Disability Services, Aged and Community Services WA, CommunityWest  and the Community Services, Health and Education Training Council.

The trial project is limited to the following six traineeships:

•  Aged Care Work (level 3)

•  Aged Care Work (level 4)

•  Disability Services (level 3)

•  Disability Services (level 4)

•  Home & Community Care (level 3)

The official breakfast launch was held on Friday, 12 February 2010, hosted by Nulsen Disability Services at their Cannington facility. The launch heralded the start of the trial project that is expected to lead to a big increase in the numbers of enrolments for traineeships in these sectors.

To mark the new opportunities, traineeship contracts were signed on the day for Nulsen staff who will now be eligible for a part-time traineeship.

CCI Apprenticeship Solutions account manager Anna Cobbold said she believed the change would have a big impact on the number of traineeships undertaken in the next couple of years, giving flexibility much needed by the community health sector.

The traineeships will provide access to benefits such as work based training and assessment, improvements in staff retention, and increase in numbers of workforce with the appropriate qualifications, training contracts and Australian Government incentives and funding to the RTO for training delivery.

Contact your CCI Apprenticeship Solutions account manager or call 1800 224 224 to find out how traineeships can help support your business.

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New decade brings new challenges

As the economy begins to gain momentum, 2010 will see organisations face new challenges in managing their human resources as goals move from cost cutting to growth.

Employee engagement

As the economy begins to recover, organisations will face one of their toughest challenges: the loss of intellectual capital. Employee engagement can help combat this loss. 

Employee engagement refers to individuals who are engaged and passionate about their work and who act in a way that will further the business’s interests. Employees who are engaged in their work and the organisation are less likely to become a statistic in the company’s turnover rate.

Promoting flexibility

The introduction of the Fair Work Act 2009 has established an avenue by which employees can now request flexible work arrangements. These requests may be made by employees who have responsibility for children under school age or children under 18 with a disability.

Employers that do not sufficiently prepare for these flexible work requests could see a number of consequences including a reduction in the morale of their workforce.

CCI recently advised a medium sized retail business on implementing flexible working arrangements.  The business contacted the CCI Employee Relations Advice Centre for assistance after reading about the advantages of introducing flexible work arrangements.

These advantages include:

•  increased employee retention

•  strengthened employee commitment

•  reduced absenteeism

•  improved morale

•  increased loyalty

Often these flexible work arrangements can be introduced without making any fundamental changes to business operations. An example of this is flex time arrangements whereby employees can accrue time in lieu which they can use at a later date as an alternative to using traditional leave. 

Fostering growth

This year will bring about a shift in focus from reducing expenditure and overhead costs to stimulating talent, increasing workforce productivity and boosting the bottom line. A recent study suggested that in 2010, business will need to maintain a focus on cost but more importantly work efficiently on fostering growth in those three key areas. 

Remuneration and
employee benefits

As a result of the global financial crisis, many employers were not able to offer employees pay increases and many had to cut back their employee benefit schemes. Common employee benefits that were reduced or removed included life and health insurance as well as employee product discounts. While a pay and benefit freeze may have been an appropriate and accepted business strategy last year, employees may be less likely to accept this approach in 2010.

As we move into a period of economic recovery, remuneration and employee benefits will become more important as more job opportunities become available in the market. Businesses will need to be smarter with their remuneration and employee benefits to ensure they continue to attract and retain premium employees.

Equal remuneration

This year may see Fair Work Australia exercising its new powers to order equal remuneration for male and female workers who do work of equal or comparable value. An employee or their union can make applications for equal remuneration to Fair Work Australia. Once an order is made it can be implemented in stages and, importantly, cannot result in a reduction of wages to any employees.

CCI is able to advise on best practice initiatives in the area of equal remuneration. In promoting equal remuneration, best practice strategies may include:

•  transparent remuneration practices

•  compare salaries of male and female employees regularly

•  ensure overtime and shift work is offered equally

•  conduct a gender pay audit

For more information on how to
prepare for the upcoming challenges
in 2010, please contact the CCI Employee Relations Advice Centre
on (08) 9365 7660.

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Education reforms crucial for a better tomorrow


A strong education and training system is essential to provide young people with the knowledge, skills, understanding and values necessary for work and life. Employers need skilled people to make their organisations productive, innovative, profitable and competitive. CCI launched its Building a B...

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Wallis welcomes CCI Business benefits


Despite negative headlines, the WA economy has kept an underlying strength, with demand remaining among many companies to continue employing more people and looking for ways to expand. They have been taking advantage of the many benefits CCI brings to business including CCI Apprenticeship Solutions...

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Is your business no longer exempt from the unfair dismissal laws?


The commencement of the new Fair Work Act on 1 July 2009 resulted in the imposition of additional obligations for many employers when taking action to terminate an employee.  As published in the June edition of Business Pulse, there are now a far more restricted number of exemptions from th...

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Writing the wrongs


Most managers don’t realise they write to numb their readers’ minds. There is a challenge in helping organisations, business executives and employees to communicate simply. The written word can define an organisation. Yet managers turn simple messages and documents into convoluted sagas. Often...

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Nursing Transition Program 2007

This transition program is an innovative and practical program run in partnership between industry and secondary and tertiary education.

Partners include Curtin University of Technology, the Catholic Education Office, the Association of Independent Schools of WA, the Department of Education and Training, and the Chamber of Commerce and Industry of Western Australia on behalf of private hospital and aged care members.

It aims to give students a broad understanding of nursing before they commence university studies. The 18 month transition program will commence in second semester this year, when students will commence off-the-job training and Structured Workplace Learning in acute hospital and aged-care settings.

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CCI’s Education and Training Policy

Over the coming months, Business Pulse will be featuring articles, comprised from a suite of policy papers composed for the Board, summarising CCI’s general policy objectives on a range of areas across the spectrum of commerce and industry.

These papers reflect the broad scope of CCI’s behind-the-scenes policy work and give members a snapshot of some of the issues and areas in which CCI is working to create an economic and legislative environment that encourages the development of free enterprise.

CCI supports an education and training system that provides choice, promotes flexibility and is responsive to the needs of individuals and industry.

The Australian education and training system is characterised by different, and often diverse, state and territory policies overlayed by the Commonwealth’s policy positions. However, all jurisdictions separate the system into three distinct areas: schools, vocational education and training (VET), and universities.

Although the policy framework in the three sectors is often developed and applied separately, there is considerable overlap and it is increasingly difficult to consider each sector in isolation.

Major policy overlap may be seen in areas such as:

  • credit transfer and mutual recognition of qualifications between schools, VET providers and universities
  • the student contribution to the cost of VET and university courses and the disparity of costs between sectors
  • articulation
  • the provision of vocational programs in the post-compulsory school years and the issues this raises for the VET sector
  • the graduation of school students with low level literacy, numeracy and employability skills and the issues this raises for the VET and university sectors
  • the debate about tertiary entrance requirements and the best way of assessing student capabilities for university entry

Funding and choice

Across all three sectors, public funds and individual choice should be inextricably linked. Student-centred funding allows individuals to take control of the public funds allocated for their own education and training.

In the schools sector, parents who choose private sector education for their children are denied access to the state-provided public funds allocated for their children.

Commonwealth funds are provided to private schools to allow some subsidisation of fees. However, there is no mechanism available for parents to exercise educational freedom and access the public funding to purchase a place for their children at the school of their choice - be it public or private.

Serious consideration should be given by all governments to a range of student-centred funding modules such as student vouchers and charter schools.

The user choice model in the VET sector allows employers of apprentices and trainees to choose the registered training organisation their employees will attend.

The public funds available for this training then follow the student to the provider of choice.

However, all states and territories have progressively moved backwards from full user choice arrangements. The current user choice system is characterised by bureaucratic processes that discourage the entry of new private training organisations into the market, by fixed quotas and ceilings on numbers of apprentices and trainees that can be trained by private providers and by a thin market approach that restricts access in regional areas or occupational areas with low enrolments.

All state and territory governments should immediately implement full user choice arrangements for all employment-based training programs.

In the university sector, individuals are able to exercise choice over course and institution. However, student numbers have been regulated by fixed quotas and student demand controlled by fixed funding models.

The recent higher education reforms will provide greater competition, encourage choice and ensure value and demand are factors that will be considered in determining course offerings.

Choice promotes quality, responsiveness and flexibility. The provision of public funding to support choice should be an essential element of the education and training system.

Literacy, numeracy and employability skills

Parents, post-school education and training providers, and employers share a common expectation that students graduating from the school system will have an acceptable level of literacy, numeracy and generic skills. Unfortunately, these expectations are often not met.

For employers, many young people presenting for employment lack a range of basic skills such as communication, teamwork, problem-solving, initiative, planning and organisation skills, self-management and an appreciation of technology. These basic skills are essential to enable an individual to secure and maintain employment.

There should be a concerted effort to ensure all school graduates possess adequate literacy and numeracy skills.

The ACCI / BCA Employability Skills Framework should be adopted by the schools sector and the key skills in the framework embedded into the school curriculum.

Self-managed institutions

In the schools and VET sectors, a highly centralised and bureaucratic model is used for the management and operation of the systems.

The university sector operates under a decentralised, self-managed model, which has become further deregulated under the recent higher education reforms.

There is a need to move public sector schools and TAFE colleges to a self-managed model where responsibility for major operational issues such as staffing, asset and resource management and financial management is devolved to the schools and colleges.

Two key elements of this decentralised approach are single line budgeting and selection on merit.

Under current arrangements schools and colleges are unable to make major expenditure decisions. Staff costs are allocated and managed centrally and school principals have no control over this area.

Similarly, recruitment and selection processes are managed centrally. School principals have little control over teachers allocated to their school and a similar lack of control over the selection of teachers for senior or supervisory roles.

Teachers are promoted to senior positions based on a range of criteria with length of service being a key consideration.

Schools and TAFE colleges should be locally managed and supported by an expert external board drawn from local community and business and they should have direct control over expenditure, staff costs, selection, recruitment and promotion on merit.

Quality teaching and learning

The most important element of the educational process is the relationship between the individual teacher or trainer and the student. It is essential that all sectors of the education and training sector provide the support needed to allow quality teaching outcomes.

In the secondary school years, teachers should have access to industry access programs or return to industry programs that allow them to maintain links with the workplace and apply their teaching to real world situations.

There should also be a focus on providing programs to suit individual learner needs, which particularly in the senior secondary years will support student retention strategies.

Schools should enter into partnerships with VET providers and universities to offer integrated programs in an effort to make the post-compulsory schooling component meaningful and relevant to the students’ post-school needs.

The quality of teaching and learning will be enhanced by improving the articulation arrangements across the three education and training sectors and by ensuring closer collaboration and connection between schools, VET providers and universities.

Evaluation of program outcomes

Although there is some benchmarking of educational outcomes, there is not a standardised and systematic approach to benchmarking provider performance.

Employers cannot be confident that the same qualification issued by different schools, colleges or universities has covered the same content, been assessed at the same level and produced the same outcome.

There should be a standard approach to the measurement of education and training outcomes to ensure consistency of results.

Equality

All individuals regardless of gender, ethnicity or personal circumstance have a right to access education and training that is relevant to their needs.

With this right comes the responsibility to contribute financially to their own learning in a way that fits their personal circumstances.

There should be education and training opportunities available for disadvantaged groups and people with special needs and recognition that individuals need appropriate resources to support their learning.

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Young entrepreneurs taste the salt of business


Hard work, patience and confidence were the key ingredients for success that criminal lawyer turned self-employed small businesswoman Amanda McGow gave to a roomful of eager young entrepreneurs last month. Ms McGow, owner and manager of Salt Sisters, was the keynote speaker at the second annual Ente...

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Emergency management training


When a major crisis occurs such as the recent fire in Port Kembla or the gas explosion at Longford, we become very conscious of the importance of preventing major emergencies that can result in injury or loss of life. We tend to overlook the fact that almost any business could be affected by an emer...

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CCI acquires world class oil and gas training operations

CCI members will now be able to access cost-effective training in emergency management following CCI’s acquisition of UK-based training company RGIT Montrose’ Perth operations.

Previously, oil and gas companies from all over the world had to send staff to Scotland to access the world-class emergency management training provided by market leader, RGIT Montrose.

CCI now has exclusive rights to provide this type of training in Australia, New Zealand and the Pacific region. CCI is licensed to deliver key courses in Management of Major Emergencies, Control Room Operators Training and Person-In-Charge coaching and assessment.

CCI has secured a state-of-the-art control room simulator which allows course participants to learn skills in an interactive setting. Specialised software re-creates the cause / effect relationships that underpin the operations of an oil production or gas processing facility.

The simulator can also be adapted to imitate other environments that use a computerised control room, which means training programs can be developed for other industries.

During a typical course, participants will re-create emergency scenarios such as explosion and fire, a helicopter incident, a process incident, well control, collision or wave damage causing structural collapse, terrorist attacks and other possible causes for an emergency or crisis.

During training, participants act as both team leaders and members in a simulated emergency setting, thus familiarising themselves with different aspects of managing an incident.

Following the course, participants can be assessed for competency against the standards set by industry through the globally recognised Offshore Petroleum Industry Training Organisation.

Steve Hyslop and Dan Robertson, staff previously employed by RGIT Montrose, have joined CCI to ensure the same high standard of service is maintained for local training programs as is provided elsewhere in the world.

This type of training became commonplace when new safety regulations were introduced following the “Piper A” disaster. However, many large operators in the hydrocarbon industry see such training as a means of managing risk and ensuring safety standards are improved.

The creation of new standards for major hazardous facilities in Australia will drive an increased demand for similar training.

CCI is currently developing a range of additional specialist courses designed to complement its three key emergency management training courses.

For more information contact Martina Stanley on 9365 7539 or e-mail: stanley@cciwa.com

 

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Training the workforce of the future


More than 140 employers attended a recent joint CCI-Department of Education and Training breakfast forum to participate in training the workforce of the future through school-based traineeships. In welcoming guests including Minister for Education and Training Alan Carpenter to the forum, CCI divisi...

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Student Economic Forum debates free trade


In August, CCI and the Economic Teachers’ Association of WA brought together 120 of WA’s brightest Year 12 economics students from 30 WA schools for the sixth annual Student Economic Forum. The forum provides students with updates on economic trends and policy issues, TEE tips, and the chance to put...

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CCI addresses skill shortages in WA


The anecdotal evidence CCI has been receiving, in line with the commencement of several projects, is that employees in many of these skill areas are becoming more difficult to find and, for many companies in metropolitan and regional areas, more difficult to retain with the lure of high earnings on ...

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CCI EmployFast - WA’s number one New Apprenticeship Centre


CCI EmployFast has assisted WA employers with the registration of more than 22,000 trainees and apprentices - more than any other New Apprenticeship Centre (NAC) in WA. It is also the only NAC with statewide coverage. Having just won its third three-year contract, CCI EmployFast will continue to hel...

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