Fremantle 'Boxing Day Fever' - 13 February 08
With such a first for retail, we had Bianca, our 'on the spot shopper' in and amongst the thousands of shoppers enjoying the event, without having to leave the metropolitan area.
"I was thrilled to join thousands of other shoppers in what would best be described as a retail revolution. For the fir...
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The Agenda: What's Coming! - 13 February 08
Tuesday, 19 February 19 6pm to 9pm: '9 Steps Business Growth Systems' Seminar - Develop and implement a sales and marketing program for your business, along with systems to sustain your business growth. Contact the RTA on 9365 7695 for bookings.
Coming Soon: A Trilogy on 'Breakthrough Cus...
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The End of Australian Workplace Agreements - Implications For Retailers - 13 February 08
As a result of the Australian Labour Party being elected to Government in 2007, further industrial relations reforms are now on the agenda to be introduced in three phases. The first phase will be a Transition Bill due to be introduced into Parliament on 12 February, 2008. If this initial bill is pa...
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Customers, Retailers and the Paradigm Shift - Where are we headed? - 13 February 08
Why is it that we so often hear that 'the customer is always right', but retailers are so often pronounced 'guilty' for failing to listen to them! Yet, is it solely their fault?
Each and every one of us is a customer, we all have needs, we all want flexibility within the retail world to purchase g...
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Retailers Go 24/7 with Internet Specials 'Night Time Only' - 13 February 08
'Night Time Only' deals and offers are on the increase to encourage customers to keep shopping long after traditional stores have closed. This practice is most prevalent in the USA, but it is catching on here. Retailers have been drumming up business when their conventional stores are closed by offe...
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Credit Card Turns into a Success Story - 13 February 08
Most retailers either sold or outsourced their credit cards, however David Jones was one of very few retailers who retained theirs. DJ's went against the trend and now feels that it has a huge advantage in the marketplace.
Whilst normal credit terms can give good returns, interest free periods are...
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Just because 'Not all Experiences in Retail are Positive', Do not Categorise us all! - 13 February 08
In some quarters, negative feedback gives working in the retail industry a nasty inference.Whilst reactions are not always positive, people need to realise that not all retailers are the same and the retail industry and hence a career within retail should not be dismissed.
Most retailers espouse va...
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An Idea for Next Christmas - Kris Kringle site - 13 February 08
Take the hassle out of organising a Kris Kringle next Christmas. Yes! An automated Kris Kringle website is now available; no more writing out names and cutting up pieces of paper!
"The idea for the site came from our own family experiences. Every year the draw was somewhat dubious and I received a ...
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The RTA/ThinkSafe Small Business Assistance Program - it's FREE! - 13 February 08
Often wondered whether or not your business meets the current safety regulations? Where would you be if an inspector called on you today?
Well, if you have these concerns and you are a small business owner (employ less than 20 full-time employees), and wish to have your workplace assessed, the RTA/...
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The RTA Can Save You Money with a Workers’ Compensation Premium Review! - 13 February 08
Are you getting the best deal?
The information you provide to your broker or insurer influences your premium.
For a small fee RTA/CCI's workers' compensation experts can assist you in preparing a business case for negotiating the best deal for your business.
We have found instances where the sav...
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Retail Sales - 13 February 08
The December 2007 Retail Trade figures released by the Australian Bureau of Statistics (ABS) on 5 February 2008 indicate that the State’s retail sales rose by 5.9 per cent in the year since December 2006. Nationally, sales increased by 7.6 per cent for the same period.
Seasonally adjusted WA retail...
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When you praise me I feel angry - 13 February 08
The best way to motivate people is to catch them doing things right and praise them for it.This isn't something that comes easily to a lot of managers. Even those who do praise regularly need some guidance on how to do it effectively. For example, I often caution business owners and managers attendi...
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There’s Nothing to be Comfortable About - 13 February 08
Being comfortable is a curse!Numerous leaders, managers and business owners in franchise networks, buying groups, cooperatives and branded marketing channels know the feeling only too well.
Endeavours to innovate, create, change and develop can be and often are frustrated, impeded, blocked or compr...
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