CCI’s Employee Relations Advice Centre is your first port of call for information and advice on all manner of HR and employee relations issues.

Businesses that join under the Member Plus arrangement receive unlimited access to the Employee Relations Advice Centre as part of their annual membership fee, which provides fast, practical advice by phone, fax or email.  

Our friendly, qualified business advisors are also available by appointment to discuss your issue in depth (*may incur additional fees depending on the issues complexity and the time it takes to resolve).

Call today for help with any of the following:

• interpreting and complying with workplace legislation
• unfair dismissal and unlawful termination
• redundancy
• sexual harassment, discrimination and equal opportunity
• help with interpreting industrial awards
• wages and conditions
• union right of entry
• recruitment and inductions
• performance management
• superannuation
• leave entitlements
• employment contracts – full-time, part-time, contractor or casual
• drug and alcohol policies
• privacy legislation and personal information

CCI provides a range of help and advice to businesses within the State’s  small business sector, with substantial discounts available to members on issues such as:

• workplace health, safety and workers’ compensation
• importing and exporting
• employee relations and HR
• economic research papers and forecasts
• apprentice and trainee management
• marketing and promotion
• website development
• professional sales and marketing training programs

The Employee Relations Advice Centre maintains an information sheet series on employment issues.

Within your small business you can keep these information sheets on hand for whenever the need arises.

Topics include:

• Are you a Constitutional Trading Corporation?
• How will WorkChoices affect your business?
• Buying or selling a business – will your employment contracts be affected?
• Managing poor performance – employers with under 100 employees
• Sick Leave – Where do I find my employees’ entitlements?
• Practical guide to human resource policy and procedure
• Mobile Phones – Issues for the workplace

The above is a small sample of what is available in the free information sheet series.

The full list can be obtained by clicking here or by contacting ERAC on (08) 9365 7660 or the CCI Membership Team on (08) 9365 7455.

A sample of the courses offered by CCI, which are specifically designed for small businesses include:

• Financial Dynamics Workshops
• Innovative Marketing: practical and cost effective marketing strategies
• Selling more creatively: new perspectives in selling

Each of these workshops is highly practical. They are designed for business owners, partners and other key staff within small businesses. The aim of the workshops is to give small business owners practical skills and strategies that they can apply immediately within their businesses.

CCI also runs The Entrepreneur MasterClass. This is extremely popular with small business, and attracts informative and inspirational small business entrepreneurs to share their experiences, tips and ideas with the small business community.

For information contact CCI Events on (08) 9365 7500 or click here.

CCIWA produces a range of publications available for members to purchase. These publications contain templates, pro formas and other practical information to help small businesses manage their employees.

Examples of the publications most utilised by small business include:

The Employment Forms Guide

This Guide includes standard, ready-to-use employment forms for just about every facet of managing staff, from recruitment through to termination, including; employment contracts, written warnings, HR Policies, payroll processes, termination letters, and much more. Each form comes with a set of guidance notes explaining its purpose and application in the workplace.

The Recruitment and Termination Guide

Provides practical advice on how to manage staff and includes information regarding job advertisements, interviewing, employment contracts, performance appraisals, termination and redundancy, and more.

Other Guides

Other guides utilised by small businesses include the “Federal Industrial Law Guide”, explaining important federal laws with updates on the Workplace Relations Act, and the “Minimum Conditions of Employment Guide”, containing the entire Minimum Conditions of Employment Act with guidance notes.

There have been many changes to both minimum conditions of employment in general, and to the federal IR laws, with the onset of the new WorkChoices legislation. Therefore maintaining an up-to-date resource is becoming increasingly more important to small business owners.

These guides are updating services for those businesses that subscribe to them, therefore CCIWA notifies subscribers of any changes to legislation or regulations that affect the material in the guides.

The growth of e-business, and an increasing need to have online applications for business, has meant that many small businesses have needed to develop websites, online ordering facilities and other online applications for their business.

Due to the highly technical nature of this some small business owners have developed ineffective online applications, or have simply not developed any e-business facilities (including websites and e-mail domains).

CCIWA recognises this need and has developed a series of e-commerce products designed specifically to meet the needs to small businesses.

E-commerce Advisory Service

CCI provides advice and solutions regarding a range of e-commerce issues, which include:

• Domain name registration and deletion
• Search engine registration and optimisation
• Content Management Systems and their application in the business
• SPAM legislation and permission marketing
• Website design and online applications
• Hosting and server maintenance
• Website security
• Online purchasing and payment facilities

Simple Website Development Products

CCI has developed a range of very cost-effective and simple products to assist small businesses to develop effective websites that are easy to manage, have no hidden ongoing maintenance costs, and can bring their business on-line with a minimum of fuss.

CCI feels that this is an area of enormous potential for small business, as increasingly consumers and other stakeholders in a business expect that all businesses will have on online capability.

Tel: 9365 7691
E-mail: info@cciwa.com

CCI Web Builder

CCI’s Web Builder service is designed to help businesses of all sizes and sectors to develop an efficient and cost-effective website which includes a comprehensive range of services for one low, fixed price:

• annual hosting, maintenance and licensing fees
• domain name registration
• five company-branded e-mail addresses
• help desk support
• unlimited site size – ie no limit on the number of pages or menu items
• the freedom to update your site as often as you like via an in-built Content Management System which means you don’t require any special programming skills or knowledge
• the backing and support of WA’s biggest business organisation - CCI

The service is available to CCI members at a substantial discounts off the regular price.

CCI Web Lite is based on a template model where you’re free to choose from a selection of website templates which can be customised to reflect your business’s corporate image. You won’t be hit with any unexpected maintenance or development charges, and you’ll be able amend content as often as you like, at a time that suits you, without incurring any additional fees and charges.

It’s a great option for businesses that have yet to develop an online presence and are unsure of whether or not a website will be of benefit. It’s an ideal way to test the waters without having to invest thousands of dollars in website design.

The CCI Web Lite package also includes provision for domain name registration and five company-branded e-mail addresses.

Total annual base rate

CCI members	$1397.00 inc GST
Non-members	$1793.00 inc GST

(domain name registration & e-mail addresses are charged separately).

Click here to purchase

There are a range of other areas in which CCI has expertise and is able to offer assistance to small business, these additional areas include:

• advice on tendering for Government contracts
• assistance with developing environmental management plans
• assistance with integrating local suppliers into large projects throughout the state
• providing cost-effective avenues for accessing and supplying large mining, resource, construction and other significant projects throughout the state
• many other business issues as and when the need arises

CCI endeavours to assist all small businesses with issues of concern to them, and the expansion of CCI’s services and expertise over time has been in response to the growing needs of small business.

For more information on how CCI can assist your small business, please contact CCI’s Membership Team:

Tel:	(08) 9365 7455
E-mail:	membership@cciwa.com