Chamber of Commerce and Industry

Loss Prevention

Loss Prevention
Apprehending a suspected thief
Shopping bag checks
Excluding persons from entry

Stock shrinkage is estimated to cost the retail industry two per cent of its turnover each year which translates to $240 million in Western Australia alone. Losses occur in three main areas: poor stock and inventory management systems consumer theft and fraud employee malpractice ...

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Apprehending a suspected thief

In order to minimise the risk of legal action for assault or wrongful arrest, a retailer should not attempt to apprehend a suspected thief unless: the suspect was seen to remove goods by hand from display and conceal them the suspect's subsequent movements were continuously observed thereafter ...

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Shopping bag checks

Consumers and retailers have basic common law rights regarding shopping bag checks: Point of entry signs - consumers should be aware before entering a store that bag inspections may be conducted. Display an appropriate sign in a location where customers can easily read it. Entering a store that d...

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Excluding persons from entry

In certain circumstances it may be necessary to prohibit particular persons from entering a store. Determining which persons to serve with formal documentation effecting such prohibition is a decision which varies between businesses. Broadly, such persons would include only: persons convicted of ...

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